Complete Care Agency is an independent provider of health and social care support in the community. Founded in 2007 with a vision to put service users at the heart of their business, they have provided extremely high standards in training and care to empower people to make informed choices about their health and social care.
Having seen the growing influence that the digital world was having on the business, they approached Ascensor about creating a new website that was both informative and easy to navigate, while also keeping with the company’s brand values.
The website incorporates the brand colours with individual bespoke icon styles for each services. This makes them easily recognisable to returning users and allows for faster access to desired pages. The clear entry levels to different areas of website on home page also improves usability and the strong calls to action show users exactly where they need to click in order to move through the website in a seamless fashion.
The website offers complete scalability using the WordPress content management system and includes a secure login for different teams of staff within the business to communicate and share content internally and safely.
The Job Vacancies section on the website allows for a logic based application form. This means that potential employees can smoothly provide their details in an efficient manner. This helps provide better user experience when filling in job application form and reduces administration time for Complete Care Agency.
We will continue to support Complete Care Agency with their traffic growth. By monitoring analytics we will be able to remain up to date with any changes in user behaviour and find ways for the business to grow and expand. We have also been advising on the ways they can develop their online presence through social media and content planning.
What Complete Care Agency said
Complete Care Agency approached Ascensor through a recommendation from a marketing firm. From the minute we engaged in conversation, we felt like they really knew what they were talking about. Right through the development process in to staging the website and after completion they were responsive, active and supportive in making sure we were 100% satisfied with the end product, which indeed we are.
Tom Ellis Director at Complete Care Agency