Ascensor is now an ISO 9001-certified integrated digital agency.
After a rigorous audit process we’ve been accredited to the internationally recognised 9001 standard that ensures our services meet the needs of our clients through effective quality management systems (QMS).
ISO 9001 certification means that we’ve demonstrated we have effective processes and people in place to deliver consistently high levels of quality. We’ve got robust, clearly defined procedures in place across all areas of our business, including development, delivery, billing, the handling of documents and data and strong business continuity processes.
The accreditation shows our ongoing commitment to high-quality management and processes, delivering efficiency, structure and conversions for our customers.
The in-depth audit looked into every single aspect of our business and following months of hard work and preparation, we achieved zero notices and no non-conformities - which the ISO 9001 auditor advised is unprecedented in their experience.
Ascensor managing director Andrew Firth said: “'Achieving ISO 9001 accreditation is a real milestone for Ascensor.
“Having been involved in its implementation in previous engineering companies I knew how rigorous the assessment is, but equally how beneficial this system is in supporting company growth through efficiency, and attracting businesses that value process-driven suppliers.
“Over the past two years our team have embraced the framework, many of us were interviewed as part of the audits and we are so pleased to be able to show our commitment in this way. “This was always so much more than getting another badge!”
The QMS framework covers seven key areas:
- Customer focus
- Leadership
- Engagement
- Processes
- Documentation
- Evaluation
- Improvement
It’s recognised as the global standard in quality – and it gives Ascensor a world-class framework to offer our clients.
The new status also complements our ISO 27001 certification, which means we follow the highest standards for website and data security across all our departments, from design development to digital marketing and accounts.
The A Team’s ISO 9001 journey was expertly supported by Sandy Domingos-Shipley of The Systems Link, who helped document our systems and prepare for the audit process.
If you have a digital project in mind, our quality management systems mean we’ll deliver it on time, on budget and to your exact specifications. Speak to our ISO-accredited team today.