What We Did This type of digital transformation project is right up our street.See what we did
From solution architecture and technical specification through to UX wireframing and design, we developed a customer-led journey that makes it easy for Magnet’s showroom teams to swiftly process new trade account details.
Magnet’s previous paper-based system took days to fully complete and led to a high attrition rate among potential trade clients - so introducing the facility to approve a credit line on the spot is a real game-changer.
By rolling out an online form that’s fully responsive to desktop and mobile devices, Magnet are able to get an instant credit decision, transforming the process. Staff can also access daily and weekly data extracts to make reporting a simple process.
Working to ISO27001 All data is handled in a secure and compliant way.Find out more about ISO27001
As a project that handles sensitive customer data, our working to the ISO27001 information security framework assured Nobia that all data would be handled in a secure and compliant way.
The project ran to time and budget, and our service delivery team are providing ongoing technical support. We are already discussing further development work to expand the solution that is demonstrating its effectiveness in Magnet showrooms across the country.
“Delivering this initial project with Ascensor has introduced yet another distinctive advantage to Magnet. We have freed ourselves from a manual and time-consuming customer engagement process and can now offer credit accounts during our business developers' initial engagement. This is just the beginning and we look forward to working with Ascensor on our next value add initiative.”