Customer Services
Building great relationships with your customers will help your business to grow organically. With huge competition online in almost every sector, excelling in your customer management will help you to grow a happy customer base.
Our Dispatch Manager, Order Tracking and eMail Response solutions keep your customers informed of their order status at every step of the way and have proven to minimise customer service time.
Other features that we recommend:
Case Systems
Our ticket based customer management case system will help you to manage enquiries effectively. Each contact into your website is recorded and standard responses can be set-up to reduce administration time.
Live Chat
Ascensor Chat™ is a powerful onsite communication tool, seamlessly integrated into your website for more efficient interaction with your audience.
Ascensor Chat™ helps you to give great customer service instantly and our clients also report an upturn in sales through providing an instant response to their client's enquiries.